Privacy Policy
Last updated: November 6, 2026
This Privacy Policy explains how STC Holding Group LLC, doing business as Top Settlement Pros ("we," "us"), collects, uses and shares information through topsettlementpros.com (the "Site") and our calls and messages.
1. Who we are
Top Settlement Pros is not a law firm and does not provide legal advice. We speak with people who have been in accidents and, with their permission, connect them with independent law firms and legal service providers.
2. How our service works
- You answer a few questions and ask us to call you.
- We call you to learn more about your accident.
- If a law firm or legal service provider may be able to help, we tell you who they are. We share your information with them, or connect your call, only if you agree on that call.
3. Information we collect
- From you: name, phone number, email, ZIP code, and answers about your accident, such as when it happened, who was at fault, whether you were hurt or treated, and whether you have a lawyer. On our call, you may also tell us about your injuries, treatment, insurance and police report.
- Call recordings and notes: we record and keep notes of our calls, including your permission to share your information. We tell you at the start of each call that it is recorded.
- Consent records: a third-party service records your session on our form, including the text you saw and the box you checked, to document your consent.
- Automatically: IP address, approximate location (used to pre-fill your state), device and browser type, pages viewed, the ad or link that brought you here, and visit times, using cookies, pixels and similar tools.
- Fraud prevention: signals that help us detect automated or fake submissions.
4. How we use information
- To call and text you about your accident, as you asked.
- To decide whether a law firm or legal service provider may be able to help.
- To share your information with a provider you approve.
- To keep records of your consent and prevent fraud and duplicates.
- To measure and improve our advertising and the Site.
- To comply with law and protect our rights.
5. How we share information
- Law firms and legal service providers you approve: only after you agree on our call. They use your information under their own privacy policies. We may be paid by them.
- Service providers: companies that host our Site, store data, record consent, place calls and send messages, who may use it only to provide those services.
- Advertising platforms: we use tools from Meta and Google that use cookies and pixels to measure our ads. To measure results, we may send them contact details in hashed (scrambled) form. We never send them your accident or injury answers.
- Legal reasons and business transfers: when required by law, to protect rights and safety, or as part of a merger or sale of our business.
We do not share text-message opt-in data or consent with third parties for their marketing.
Because we may be paid when we connect you with a provider, this may count as a "sale" or "sharing" of personal information under some state laws. You can opt out using the Do Not Sell or Share My Personal Information link.
6. Categories of personal information (California and other state notices)
We collect or may collect the following categories of personal information.
| Category | Examples | Source | Why we use it | Shared or sold to |
|---|---|---|---|---|
| Identifiers | Name, phone, email, IP address | You; your device | Contact you, prevent fraud, measure ads | Providers you approve; service providers; ad platforms (hashed contact details only) |
| Customer records | Contact details, call notes | You | Provide our service | Providers you approve; service providers |
| Sensitive information (health) | Injury and treatment details | You | Understand your situation and connect you with a provider | Providers you approve only |
| Internet activity | Pages viewed, ad clicked, device and browser | Your device | Run and improve the Site, measure ads | Service providers; ad platforms |
| Approximate location | State or area from IP address, ZIP code | Your device; you | Pre-fill your state, match you with a provider | Providers you approve; service providers |
| Audio | Call recordings | Our calls with you | Quality and consent records | Service providers |
We do not collect precise location, government ID numbers or financial account details.
7. Accident and injury information
We treat accident, injury and treatment details as sensitive. We use them only to understand your situation and, with your permission, to connect you with a provider. We do not use them for advertising.
8. Your choices
- Texts: reply STOP to stop, or HELP for help.
- Calls and email: ask us to stop at info@topsettlementpros.com.
- Sharing: say no on our call, or use the Do Not Sell or Share link.
- Cookies: block or delete them in your browser settings.
9. Your state privacy rights
Depending on where you live, you may have the right to:
- Know what personal information we hold about you and get a copy
- Correct or delete it
- Opt out of its sale, sharing or use for targeted advertising
- Limit our use of sensitive personal information to what's needed to provide our service
- Not be treated differently for using these rights
Email info@topsettlementpros.com with the subject "Privacy Request," or use the Do Not Sell or Share link. We will verify your request and respond within the time the law requires. An authorized agent may make a request for you with your signed permission. You may appeal a denial by replying to our response.
10. Do Not Track
Our Site does not respond to "Do Not Track" browser signals, because there is no common standard for them.
11. How long we keep information
We keep consent records and call recordings for as long as needed to document consent and meet legal requirements. We delete other information when no longer needed, unless the law requires us to keep it.
12. Security
We use reasonable safeguards. No system is completely secure.
13. Children
The Site and our services are intended only for adults 18 and older. We do not knowingly collect information from anyone under 18. If a child was injured, a parent or legal guardian should contact us using their own information. If we learn we have collected information from someone under 18, we will delete it. If you believe a minor has given us information, contact us at info@topsettlementpros.com.
14. Links to other sites
The Site may link to other websites, including those of law firms or service providers. Their privacy practices are their own, so review their policies.
15. Visitors outside the United States
Our service is for people in the United States. Information is stored and processed in the United States.
16. Changes
We may update this policy. The "Last updated" date shows when it last changed.
17. Contact us
STC Holding Group LLC, 8 The Green, Dover, Delaware 19901
Email: info@topsettlementpros.com